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October 5, 2004

Fallon, Citi Lampoon Automated Customer Service
BREAKING: Mrs. Paul's Fights the Fear of Fish
MOVERS: Moves at Hal Riney, Crossroads and PostWorks
ON THE WEB: Awards Honor Best of Hispanic Advertising

Fallon, Citi Lampoon Automated Customer Service



Citi "Nail Salon"
Fresh off winning the Best Commercial Emmy for Citi's "Identity Theft" campaign, Fallon/Minneapolis and director Kevin Thomas take on the voice mail jungle in a new campaign for the CitiBusiness card. In three spots produced via Thomas Thomas Films, we see small business owners in face-to-face conversations with vendors who speak in menus -- and occasionally in hold music -- and only respond to touch-tone beeps, which the business owners do their best to imitate.

"Sometimes," the voiceover tells us after these frustrating exchanges, "a small business owner needs to talk to a real person."

BREAKING



Mrs. Paul's "Swing Set"
Mrs. Paul! We had no idea you were such a big Dali fan. Two new spots from FCB/N.Y. and the first lady of fish sticks take a surreal approach to flounder-in-a-box by showing situations in which people might be uncomfortable with fish -- like, say, when they show up on the racquetball court. Conjured by Canadian absurdists The Perlorian Brothers via Reginald Pike and U.S. production company Biscuit, such macabre scenarios make way for the promise that Mrs. Paul's can put us at ease with these scaley creatures, and that we can at last -- as the tagline says -- "Get comfortable with fish."


MOVERS

John Bellina, former executive creative director at Tequila/N.Y. -- the interactive wing of TBWA/Chiat/Day -- has joined Publicis & Hal Riney in San Francisco as a creative director and copywriter. ... Sharon Lew, formerly of Lew & Company, is closing her independent repping firm and joining the staff of Crossroads Films as head of sales for the company and its affiliates -- X-Ray Productions and Velocity@Crossroads. Similarly, O'Brien Company reps Helen O'Brien and Janice Harryman, who have been repping Crossroads in the Midwest since 1993, have signed on to represent Crossroads exclusively. ... Carol Jazwinski, formerly of Company 3, has joined New York's PostWorks as VP of sales.

ON THE WEB

Friday at Advertising Age's 2004 Hispanic Creative Advertising Awards, New York's Vidal Partnership took Best of Show for a Heineken TV ad inspired by last year's New York blackout, while Miami's La Comunidad was the most-honored agency -- garnering seven awards for three different clients. View the winning work at AdAge.com.



MORE NEWS / ARCHIVE

Toyota Moves Forward with New Tagline [10.01.04]
Freemanites Join Silver at BBDO; Frey Jumps to Uncle [10.01.04]
Euro RSCG Courts Blood Donors [10.01.04]
Action at Hanft Raboy, Carmichael Lynch and more [09.29.04]
Be Like Mike (Vick) [09.29.04]
Hampel, Stefanides Join Cramer-Krasselt, Launch N.Y. Office [09.29.04]
Zentner Signs with Cyclops [09.27.04]
Cole & Weber, Rainier Answer the Call of the Wild [09.27.04]
United Way Drafts NFL Volunteers [09.27.04]

Send tips, comments and letters to the editor to online editor Jim Hanas.

Copyright © 2004
Crain Communications Inc.
711 3rd Avenue
New York, NY 10017






Citi: Vet
Get help from a real person.






Mrs. Paul's: Racquetball
Uncomfortable around fish?



Budweiser: Broadcast
Leon considers a new career.



Toyota: Wheel
A wheel keeps moving forward.




Saatchi & Saatchi/Los Angeles
Toyota: Wheel

Fallon
Citi: Vet

Saatchi & Saatchi/Los Angeles
Toyota: California Dreaming

FCB/New York
Mrs. Paul's: Racquetball

Euro RSCG Worldwide
American Association of Blood Banks: Charlie



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